How InstaMapp handles your data

InstaMapp stores the information needed to operate your collectibles account, including your profile, team memberships, inventory, wishlist, marketplace activity, messages, uploaded photos, scan results, and moderation records.

Sign-in is handled by Microsoft Entra External ID and connected identity providers such as email/password and Google. InstaMapp does not store new account passwords. Authentication providers may process sign-in identifiers, provider subject IDs, and email verification signals so we can connect your login to your InstaMapp account.

When you upload an image, InstaMapp may process the file and its embedded metadata, including capture time, camera or device details, editing information, and location if the file contains it. We use this information privately to process images, prevent fraud, investigate reports, resolve disputes, and protect marketplace integrity. Image files and evidence records are stored in Azure, and scan images may also be processed by Azure AI Vision for OCR. Scan output is used to match collectibles against the master database and improve your collection workflow.

Images delivered to other users are optimized copies with embedded metadata removed. When an original is retained for inventory or marketplace evidence, it is kept separately in private storage. Access is limited to authorized staff, requires a business reason, and is recorded in an audit log. Originals and metadata are retained only for the applicable inventory, marketplace, dispute, fraud-prevention, or legal-hold period.

Team data belongs to the active team workspace. Owners and admins can manage members and team settings. Marketplace conversations, offers, and reports are retained so transactions and safety decisions can be reviewed.

Children’s privacy. Children under 13 use InstaMapp only through parent-managed child accounts created from a Family plan, with verifiable parental consent and age-appropriate protections (messaging off, trade-only marketplace, parent-approved purchases). See our Children’s Privacy & COPPA Notice for details and parental rights.

Contact support@instamapp.com for privacy requests, account questions, or data deletion/export help while self-service account controls continue to expand.